Player Club and Hosting Information based off your player data

Kaleidoscope's Interest Surveys provide you with guest information by their individual interest and value. Player hosting has never been this easy or this exact. Now you can anticipate your best players' desires – because they've already told you about their interests.

Think about it - You have a high-end player that told you he likes the opera. Now when the opera is in season, you send him tickets, compliments of the casino, to the opera – not to the PGA tournament or the baseball game. You're not guessing anymore!

We are in a different world now. The casino market has shrunk with the economical downturn. Now more than ever communicating with your players and keeping your best players happy will make a difference in your casino's ability to grow market share – or to lose it.

Perhaps the greatest benefit Kaleidoscope brings to a casino is to the host department; with Kaleidoscope you communicate directly with your best players. You know their likes and dislikes. You invite them to VIP events and tournaments through the Kaleidoscope RSVP Feature, and you accept their RSVPs here as well. Hosting takes on sophistication never before attainable – and soon Kaleidoscope will unveil its CRM module, free to Kaleidoscope users, where every host's "black book" is accessible by password protection, but only to designated casino staff.

You will get immediate notification any time a hosted player has registered dissatisfaction with any aspect of the casino in the Product and Service Satisfaction Survey. You can start the process of service recovery immediately.